Content Consultancy.
Establishing, enabling, and growing content capability.
I empower organisations to thrive by developing their content capability, driving substantial advancements in business self-sufficiency and delivery quality. Through the establishment of robust and sustainable foundations, I enable long-term growth.
Drawing from my experience of building a successful agency and developing content functions for two other organisations, I bring expertise in enhancing operational efficiency and unlocking new revenue streams.
Drawing from my experience of building a successful agency and developing content functions for two other organisations, I bring expertise in enhancing operational efficiency and unlocking new revenue streams.
Building a content factory.
I help organisations create internal capability to optimise their entire content production chain, from market analysis to content performance measurement, creation and production, and increased control of their distribution.
business case
Building a content factory is a strategic, long-term investment that requires careful planning and alignment with overarching business goals. Through the development of a comprehensive business case, we embark on the first step of setting up a content function.
During this phase, we explore the organisation's long-term goals, operational requirements, models, investment criteria, and more, enabling us to establish a compelling ROI for an in-house function and secure buy-in from stakeholders. I'll guide you through this critical process, ensuring that your content function becomes a powerful driver of success and growth.
During this phase, we explore the organisation's long-term goals, operational requirements, models, investment criteria, and more, enabling us to establish a compelling ROI for an in-house function and secure buy-in from stakeholders. I'll guide you through this critical process, ensuring that your content function becomes a powerful driver of success and growth.
implementation
Embark on a transformative journey of establishing and integrating a new content function. Building a successful content team and gaining internal adoption demand determination and patience.
Throughout the implementation phase, spanning from 6 to 24 months, we will recruit and nurture the core team, ensuring organic growth. We will develop the necessary tools, processes, and communication tactics to support seamless internal integration. Our shared goal will be to create a stable and scalable solution that empowers your business for long-term success.
Throughout the implementation phase, spanning from 6 to 24 months, we will recruit and nurture the core team, ensuring organic growth. We will develop the necessary tools, processes, and communication tactics to support seamless internal integration. Our shared goal will be to create a stable and scalable solution that empowers your business for long-term success.
stability
Ensure the long-term stability and success of your new content function. Mitigate risks such as learning curves, process adoption challenges, spotlight pressure, and performance targets by establishing a robust stabilisation structure.
During this phase, we'll foster a positive team culture, provide growth opportunities, and prioritise training and development. Create an optimal environment for the team to flourish, ensuring stability during and after implementation. Align the strategy with business growth and forecasting to facilitate adaptability and thrive in the evolving landscape.
During this phase, we'll foster a positive team culture, provide growth opportunities, and prioritise training and development. Create an optimal environment for the team to flourish, ensuring stability during and after implementation. Align the strategy with business growth and forecasting to facilitate adaptability and thrive in the evolving landscape.
Working with me.

Professional, creative, and reliable are just a few words to describe Zelda. As a media company, it’s a key priority for us to represent not only our brand in a unique way, but also our clients.
Zelda’s technical and creative knowledge and experience has resulted in exciting and quality content for us. I would recommend her for any creative work.
Claudia Mortimer
Step Media
Zelda’s technical and creative knowledge and experience has resulted in exciting and quality content for us. I would recommend her for any creative work.
Claudia Mortimer
Step Media
Zelda's organisational and multi tasking skills are second to none, implementing effective tools and techniques to streamline multiple work processes and seamlessly increase productivity. All whilst simultaneously motivating the team and building a strong sense of community and belonging amongst all team members, despite being located around the world. She would be a valuable asset to any team.
Basma Faramawy
Content Specialist
Basma Faramawy
Content Specialist
Zelda is one of those rare team leaders who strikes the right balance between empathetic guidance and giving her team the space needed to produce fantastic work.
Her visionary direction, insightful technical expertise, continued support and humour is what makes working with Zelda a truly great experience!
Nadin Rayya
Content Designer
Her visionary direction, insightful technical expertise, continued support and humour is what makes working with Zelda a truly great experience!
Nadin Rayya
Content Designer
Content support & guidance.
Whether you need support on a project by project basis or keen to see how I can help you strengthen your content capability, I'm available to support as needed.
operations & performance audit
Curious to see how your team is performing, what tools they're using and where they can be gaining time and efficiency?
This audit will enable you to increase productivity, efficiency and professional delivery - most likely also reduce costs.
This audit will enable you to increase productivity, efficiency and professional delivery - most likely also reduce costs.
general content support
Going through a busy period, scaling, pitching or even planning and in need of some extra support around the 'house'?
I'll become an extension of your team and support wherever you need me and also bring with me an incredible portfolio of support.
I'll become an extension of your team and support wherever you need me and also bring with me an incredible portfolio of support.
training & development
Thinking of broadening your team's content knowledge and need some help crafting a bespoke training module?
I work with some of the best trainers in the industry to craft and facilitate training on different content topics.
I work with some of the best trainers in the industry to craft and facilitate training on different content topics.
content production
In need of turn-key copy, photography or video production solutions and looking for one point of contact to manage it all?
You're in luck! I also provide content production services. Head over to my Production page to learn more.
You're in luck! I also provide content production services. Head over to my Production page to learn more.